How can I return goods?
You don't like something or you ordered too much?
No problem, you have a 30-day right of withdrawal.
Articles with individual special requests are excluded
(Personal engravings, cuts or other customization).
Please use the invoice enclosed in the package for the return. You can also find the link to the invoice in the shipping confirmation email.
Here you can simply mark the items you want to return, but you don't have to.
Frank a padded envelope sufficiently, pack the piece of jewelery carefully (as received) and send it back to us in this way.
We will refund the purchase price within 1 week of receipt and inspection
the same payment method that was used to pay for the order.
Please return to:
NUENA HAMBURG (P-SEVEN GMBH)
If you wish, you can print out a return label here.